Please read these Terms & Conditions carefully before using the apk77 platform. By creating an account and using our services, you agree to be bound by these terms in their entirety.
Last Updated: January 15, 2026
For the purposes of these Terms & Conditions, the following definitions apply:
You must be at least 21 years of age to register an account with apk77. This age restriction is strictly enforced and exceeds Indonesia's legal age of majority. We reserve the right to request proof of age at any time, and accounts found to be held by minors will be immediately closed with all funds forfeited.
Our services are provided to residents of Indonesia. By registering, you confirm that you are physically located in Indonesia at the time of account creation and each time you access apk77. Users accessing our platform from jurisdictions where online gambling is explicitly prohibited do so at their own risk and in violation of these terms.
To create an apk77 account, you must provide accurate and complete information including:
Each individual is permitted to hold only one account with apk77. Creating multiple accounts (also known as "multi-accounting") is strictly prohibited and constitutes grounds for immediate account closure, forfeiture of all balances including winnings, and permanent ban from the platform. We employ sophisticated detection systems to identify duplicate accounts based on personal information, device fingerprints, IP addresses, and payment methods.
You are responsible for maintaining the confidentiality of your apk77 account credentials (username and password). You must not share your login information with any third party. All activity conducted through your account is your responsibility, regardless of who performed it. If you suspect unauthorized access to your account, you must notify our customer service team immediately via email at [email protected].
apk77 is committed to preventing fraud, money laundering, and underage gambling. As part of our security protocols, we require all Users to complete identity verification (KYC) before their first withdrawal or when cumulative deposits exceed Rp 10,000,000.
You may be required to submit one or more of the following documents:
Our compliance team reviews KYC documents within 24-48 hours during business days. Withdrawal requests will be held pending successful verification. Documents submitted in unclear images or containing incomplete information will be rejected, requiring resubmission and extending the verification timeline.
apk77 reserves the right to request additional verification documents at any time to ensure account security and regulatory compliance, particularly for large withdrawal requests exceeding Rp 50,000,000 or accounts exhibiting unusual activity patterns.
All deposits on apk77 must be made in Indonesian Rupiah (IDR) through supported payment methods including BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, and e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja). Minimum deposit is Rp 50,000. Maximum deposit per transaction is Rp 100,000,000. Deposits are processed instantly during banking hours (Monday-Friday 08:00-16:00 WIB) and may experience delays outside these hours or on public holidays.
You may only deposit funds from a bank account or e-wallet registered in your own name. Third-party deposits are strictly prohibited. Deposits made from accounts not matching your registered name will be returned to the source account minus any processing fees.
Withdrawal requests can be made at any time subject to the following conditions:
apk77 does not charge withdrawal fees for standard processing. However, your receiving bank or e-wallet provider may apply their own transaction fees which are beyond our control.
We reserve the right to refuse or delay withdrawal requests in cases of suspected fraud, bonus abuse, violation of terms, incomplete KYC verification, or investigation of account activity. You will be notified via email of any withdrawal delays exceeding our standard 24-hour processing time.
All bonuses, promotions, and free credits offered by apk77 are subject to specific terms and conditions including wagering requirements, eligible games, maximum bet limits, and expiration dates. These terms are clearly stated at the time of bonus activation and on the respective promotional pages.
Bonus funds must be wagered a specified number of times (typically 15x to 40x depending on the promotion) before they can be withdrawn as cash. Different game types contribute differently toward wagering requirements:
While clearing bonus wagering requirements, the maximum bet per wager is Rp 50,000 for slots and Rp 100,000 for sports betting. Exceeding these limits may result in bonus forfeiture and cancellation of associated winnings.
apk77 strictly prohibits bonus abuse including but not limited to: creating multiple accounts to claim welcome bonuses repeatedly, coordinated betting with other players to guarantee profits, exploiting software errors or game malfunctions, or any other activity designed to gain unfair advantage from promotional offers. Accounts found engaging in bonus abuse will be closed and all funds forfeited.
We reserve the right to modify, suspend, or cancel any promotion at any time without prior notice. Changes to ongoing promotions will not affect bonuses already activated in player accounts.
All bets placed on apk77 are final once confirmed. You are responsible for ensuring the accuracy of your bet selection and stake amount before confirming. Bets cannot be cancelled or modified after submission except in cases of obvious technical errors acknowledged by apk77 management.
Sports bets are settled based on official results as determined by the governing sports authority (FIFA for football, FIBA for basketball, etc.). Bets on matches that are postponed or abandoned will generally be voided and stakes returned, unless otherwise stated in specific market rules. Live in-play betting markets may be temporarily suspended during significant match events.
All casino games (slots, live casino, table games) provided on apk77 are developed by licensed third-party providers including Pragmatic Play, Evolution Gaming, NetEnt, and Microgaming. We do not modify game outcomes or RTP (Return to Player) percentages. Each game's RTP is displayed in its information section and represents the theoretical long-term payout percentage over millions of rounds.
The following activities are strictly forbidden and constitute material breach of these Terms & Conditions:
apk77 reserves the right to investigate any account exhibiting suspicious patterns including unusual betting behavior, rapid high-volume transactions, coordinated activity with other accounts, or exploitation of technical issues. Pending investigation, we may temporarily suspend account access and withhold withdrawals until the matter is resolved. Accounts confirmed to be in violation of fair play principles will be permanently closed.
apk77 is committed to promoting responsible gaming and providing tools to help players maintain control over their betting activities. We encourage all Users to treat betting as entertainment rather than a source of income.
You may set the following limits on your account at any time by contacting customer service:
Limit increases are subject to a 24-hour cooling-off period. Limit decreases take effect immediately.
If you feel gambling is becoming a problem, you may request self-exclusion from apk77 for a minimum period of 6 months or permanently. During the self-exclusion period, you will not be able to access your account, place bets, or receive promotional communications. Self-exclusion cannot be reversed before the chosen period expires. Contact [email protected] to initiate self-exclusion.
If you or someone you know is struggling with gambling addiction, professional help is available. Visit our Responsible Gaming page for resources, support organizations, and guidance on seeking assistance.
apk77 operates its platform and provides betting services on an "as is" basis. While we strive to maintain high standards of service, we cannot guarantee uninterrupted or error-free operation.
We are not liable for losses arising from technical failures including but not limited to: internet connectivity problems, server downtime, software malfunctions, game provider outages, or force majeure events beyond our control. In cases where technical errors result in incorrect bet settlement, we reserve the right to void affected bets and restore correct balances.
Casino games and live dealer services are provided by third-party software developers. apk77 is not responsible for errors, malfunctions, or disputes arising from these third-party systems, though we will assist in reporting issues to the provider and advocating on your behalf where appropriate.
Our total liability to any User, whether in contract, tort, or otherwise, shall not exceed the total amount deposited by that User in the 90 days preceding the incident giving rise to the claim.
You may request account closure at any time by contacting customer service at [email protected]. Upon closure, any remaining balance will be returned to your registered bank account within 7 business days, subject to completion of any pending wagering requirements.
apk77 reserves the right to close or suspend any account immediately without prior notice in cases of:
Accounts with no login activity for 24 consecutive months may be classified as dormant and subject to administrative fees of Rp 50,000 per month to cover maintenance costs. Dormant accounts will receive email notification before fees are applied.
Your privacy is important to apk77. We collect, process, and store personal information in accordance with international data protection standards. Please refer to our Privacy Policy for detailed information about how we handle your data, your rights, and our security measures.
These Terms & Conditions are governed by the laws of the jurisdiction in which apk77 holds its international gaming license. By using our services, you agree to submit to the exclusive jurisdiction of the courts in that jurisdiction for resolution of any disputes.
In the event of a dispute, you agree to first contact our customer service team at [email protected] to seek amicable resolution. Most issues can be resolved through direct communication. If a dispute cannot be resolved within 30 days through customer service channels, it may be escalated to our compliance department for formal review.
Formal complaints should be submitted in writing via email to [email protected] with subject line "Formal Complaint" including: your account username, detailed description of the issue, relevant dates and transaction IDs, and your desired resolution. We will acknowledge receipt within 48 hours and provide a substantive response within 14 business days.
apk77 reserves the right to modify these Terms & Conditions at any time to reflect changes in our services, legal requirements, or operational needs. Material changes will be communicated to Users via email and prominent notice on the platform at least 7 days before taking effect. Continued use of apk77 after changes become effective constitutes acceptance of the modified terms. We recommend reviewing this page periodically to stay informed of any updates.
For questions, concerns, or support regarding these Terms & Conditions or any aspect of the apk77 platform, please contact us:
Our Indonesian-speaking support team is available around the clock to assist with account questions, technical issues, payment inquiries, and general platform support.